General
Q. What is Powtoon Capture?
Powtoon Capture, a new component of Powtoon's Visual Communication Platform, enables you to quickly and easily record your screen, face, or both.
You use Powtoon Capture with a Chrome extension that you install in your browser.
You use Powtoon Capture with a Chrome extension that you install in your browser.
Q. How do I get the Powtoon Capture extension?
Download it from the Chrome Web Store here.
Q. What do I need to use the Powtoon Capture extension?
* A Powtoon account
* The Powtoon Capture extension installed in your browser
* A webcam
* A good microphone
* The Powtoon Capture extension installed in your browser
* A webcam
* A good microphone
Q. Who can use the Powtoon Capture extension?
All Powtoon users, both free and those with a paid subscription plan, can use Powtoon Capture.
Q. How many Powtoon Capture recordings can I create?
The number is dependent on the type of account that you have, as detailed below. Note that this number is subject to change.
Agency: 500
Pro+: 300
Pro: 200
Educational: 200
Free: 100
Agency: 500
Pro+: 300
Pro: 200
Educational: 200
Free: 100
While Recording
Q. How long can my recording be?
You can record for up to 70 minutes.
Q. What video resolution can I use for my recording?
You have 3 options: SD (480p), HD (720p), and Full HD (1080p). The last option is available only to paid plan subscribers.
Q. The Powtoon control menu is blocking some of my screen.
With your mouse, drag the control menu to a different part of the screen where it won't cover the content you want to record.
After Recording
Q. What happens after I stop the recording?
Your recording is processed and then automatically played in the Powtoon player page. In addition, the recording URL is copied to your clipboard and can be shared immediately with others.
Q. Why is there a watermark (Powtoon logo) on my recording?
The addition of a watermark is dependent on the subscription plan that you hold. If you have a free plan, a watermark is displayed. If you have a paid subscription plan, it will not be displayed.
Q. Where can I see all the Powtoon Captures that I've recorded?
You'll find them all in your Toolbox (in My Powtoons) after you filter by Capture.
Q. Can I give my Powtoon Capture a new name?
Yes. Click the three dots on the Capture thumbnail and then use the Rename option.
Q. Can I edit a Capture?
Yes, if your capture is 3 minutes or shorter, you will be able to open it in the Studio, just like a regular Powtoon.
Q. Why is 'View only' displayed on the Capture thumbnail?
If your capture is longer than 3 minutes, you can view the Capture, share its link with others, and download the recording to an MP4 file (according to subscription plan).
Q. For how long can I keep the recordings?
Captures are saved in your Workspace for 3 months from the date of the recording, after which they are deleted automatically. You can see the exact expiration date by hovering over the i on the Capture thumbnail.
Q. How can I keep my recording forever?
If you have a paid subscription plan, you can download the recording to an MP4 file. Click here for more information.
Presenting
Q. Is anything I present recorded?
When using the Present mode, no part of your screen will be recorded.
Q. Can I use present mode with another website?
Absolutely! You can present yourself using the present mode in any browser where the Extension has been installed.