If you are having difficulty in exporting your Powtoon to an MP4 file, it may be due to heavy content in the Powtoon. In such a case, our Customer Support Team can attempt to export it for you.
Please contact our Customer Support Team and include the following information:
1. The email address with which you log in
2. The title of the Powtoon that you want to export
Please contact our Customer Support Team and include the following information:
1. The email address with which you log in
2. The title of the Powtoon that you want to export
Note:
You need to have a paid subscription in order to export a Powtoon to an MP4 file.