Daniel Schachter
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Articles
Recent activity by Daniel Schachter-
Creating a Powtoon with Linux
For best performance for Linux users, we recommend that you install this plugin.
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I Can't Save My Powtoon
The following reasons may explain why you are unable to save your Powtoon: You are not logged in to your account (where the Powtoon was created). You can sometimes be automatically logged ou...
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I Forgot to Save My Powtoon Before Logging Out
Powtoon automatically saves your work every 2 minutes so if you forgot to save your Powtoon before logging out, you will see the last saved version when you return to the same Powtoon.
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Which Browser is Best for Powtoon?
Although Powtoon is compatible with all the leading browsers, we recommend using Google Chrome.If you do not have Google Chrome, you can download it for free here.
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How Do I Switch to Guest Mode in Google Chrome?
When you encounter a problem in the Powtoon Studio, the troubleshooting steps may include switching your Google browser to Guest mode. Follow the steps below to make the switch. Click your ...
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Taking Screenshots of Your Browser's Console
If you've encountered a problem with using Powtoon, our Customer Support Team may require screenshots of your browser's console to troubleshoot the issue. Here are step-by-step guidelines on ho...
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Using Google Drive to Manage Your Powtoons
Google Drive, Google's cloud-based storage and collaboration service, can be integrated with Powtoon in order to provide file management capabilities.When you integrate your Powtoon account with ...
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Adding Tags and Description to my Powtoon
To add tags and description to your Powtoon: From inside your editor, click on Export at the top right. Click the "My Powtoons" button under "Publish to". Name your Powtoon and add a descri...
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Animations in My Powtoon Don't Appear When I Download to PowerPoint
As PowerPoint does not support animations, any animation in the Powtoon that you export (including a character's animation) will not be included in the PowerPoint file. All objects with animation w...
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I Can't Export to an MP4 File
If you are having difficulty in exporting your Powtoon to an MP4 file, it may be due to heavy content in the Powtoon. In such a case, our Customer Support Team can attempt to export it for you.Pl...