Joane
- Total activity 67
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 0
Articles
Recent activity by Joane-
How to switch Google Chrome to Guest mode for Powtoon Studio troubleshooting
If Powtoon Studio is not working as expected, opening Google Chrome in Guest mode is a useful first troubleshooting step. Guest mode starts a temporary browser session that does not load your curre...
-
How do I clear the cache in Chrome?
If Powtoon is not loading correctly or content looks outdated, clearing your Google Chrome cache forces the browser to fetch fresh files. This article covers how to clear the cache in Chrome on a P...
-
How do I fix slow performance in Powtoon Studio?
Slow or laggy performance in Powtoon Studio is usually caused by browser settings, cached data, or extensions interfering with the editor. Work through the steps below in order, testing after each ...
-
Why is My Powtoon Not Loading in Powtoon Studio?
If your Powtoon is not loading in Powtoon Studio, the cause is usually a browser configuration issue. Working through the steps below — in order — resolves the problem in most cases. Before you beg...
-
Can I edit my Powtoon on a mobile device?
Editing on mobile devices is not supported Powtoon Studio — the editor you use to create and edit your Powtoons — is designed for desktop and laptop browsers only. Editing a Powtoon on a mobile dev...
-
What is Powtoon Connect?
Powtoon Connect is Powtoon's companion mobile app for editing your Powtoons on the go. It runs separately from Powtoon Studio and is available for both Apple and Android devices. What Powtoon Conne...
-
How do I add tags and a description to my Powtoon?
When you export a Powtoon, you can add a name, description, and tags before publishing. These details help you organize and identify your Powtoon on your My Powtoons page later. Before you start Op...
-
Why do animations disappear when I download my Powtoon to PowerPoint?
Why animations disappear in PowerPoint exports PowerPoint does not support Powtoon animations. When you export your Powtoon to a PowerPoint (.pptx) file, every animated object on each slide — inclu...
-
How to export a Powtoon created in Classic Studio
Before you start Flash Powtoons created in Classic Studio are no longer supported for direct export. To export a Powtoon that is still in Flash format, you must first convert it to HTML5. Export be...
-
How to download your Powtoon after receiving the confirmation email
Powtoon processes exports asynchronously — your file is prepared in the background, and a confirmation email is sent to you when it is ready. This article explains how to download your exported Pow...