What happens to my Powtoons if I change my subscription plan?

If you are wondering whether changing your subscription plan will affect your saved content, this article explains what to expect.

Your Powtoons are tied to your account, not your plan

Every Powtoon you create is associated with the email address you used to sign up. Changing your subscription plan — whether you upgrade, downgrade, or cancel — does not affect your access to the Powtoons you have already created. Your content remains saved in your Workspace regardless of which plan you are on.

What this means when you change plans

When you change your subscription plan, the following applies:

• All Powtoons you have created remain in your Workspace.
• Your content is linked to your account email address, not to a specific plan tier.
• You retain access to your saved Powtoons after the plan change takes effect.

Free account content retention

If you are on a free account, your content is not guaranteed to be retained indefinitely. Powtoon reserves the right to remove or delete content associated with free accounts as needed.

To keep your content active on a free account, you can subscribe to the Storage Plan. See the Storage Plan page for current pricing and details.

Note: The Storage Plan pricing shown at the time this article was written may have changed. Check the Storage Plan page for the most current information before subscribing.

Need more help?

If you have questions about your specific account or a plan change that did not go as expected, our Customer Support Team is at your service 24/7.